In times of emergency all kind of Police help can be sought through dialing 15 from your cell/landline numbers.All calls are received and responded through their telephones. Data recorded from callers include the caller’s name, time & date of the incident, place of incident, detail of concerned police station, nature of crime and the same is froworded to Punjab Chief Ministers Complaint cell.
Rescue 15 is providing following Services to the People of Rawalpindi Region:
- 24 hours Emergency Helpline
- Computerized Verification of vehicles
- Elite Emergency Combat Teams
- Antiriot Reserve
- Mobile Crime Scene Unit
- Bomb Disposal Squad
- Fire Brigade
- Free Criminal Sketch for Investigation
Processing of Complaints
- After a call is received, the team leader can guide assistants and provide suggestions and instructions
- Information of any heinous or cognizable offence is immediately passed on to the W/RPO, CPO & DPO by the head of rescue 15 team leader also passes the information to wireless control. Wireless control directs police mobile towards crime scene/point of incident
- Wireless control passes information to nearest patrolling vehicle for dispatching to the point of occurrence for prompt response
- Police mobile reaches at the crime scene within 3 to 5 minutes in urban areas and 7 to 10 minutes in rural areas after receiving information from wireless control.
- Team leader calls the aggrieved or victim through official landline number to verify whether police mobile has reached at the spot or not to initiate proceedings against the offender and provide all possible aid to the victim.